Cybersecurity Risks When Using Email Systems in Arbitration



Arbitration processes are increasingly dependent on digital communication, yet using traditional email systems can introduce significant cybersecurity risks. The integrity of arbitration is only as strong as its weakest link, often represented by outdated email systems with weak passwords and lack of robust security measures. Here, we address the key cybersecurity issues associated with email in arbitration and how netADR’s arbitration software provides effective solutions.

Weak Passwords in Old Email Systems:


Risk: The security of the entire arbitration process is compromised when participants use outdated email systems with weak cybersecurity measures. An easy-to-guess password on just one email account can jeopardize the security of the entire arbitration process.


netADR's Solution: netADR's arbitration software enhances security by implementing strong password policies and two-factor authentication, ensuring that all participants in the arbitration process maintain high-security standards.

Lack of Two-Factor Authentication:


Risk: Without 2FA, email accounts are more vulnerable to unauthorized access, relying solely on password strength for security.


netADR's Solution: netADR addresses this by requiring two-factor authentication for all users, adding an additional layer of security beyond just the password, and significantly reducing the likelihood of unauthorized access.

Reliance on Third-Party Services for Large File Transfers:


Risk: Email systems have limitations on file size, leading to the use of third-party services like JUMBOmail, WeTransfer, and Filemail, or file hosting services like Dropbox, OneDrive, Google Drive and more. These services are great services but they might pose risks regarding data encryption, retention, unauthorized access, and forgetting to delete sensitive files post-arbitration.


netADR's Solution: netADR's software allows for the secure transfer of large files (up to 40 files of 40MB each) directly within its platform. This eliminates the need for external file-sharing services, thereby mitigating risks associated with data security, retention, and unauthorized access. All files and communications within netADR are encrypted, ensuring the security and confidentiality of data. Additionally, netADR's policy of automatically deleting all case information from its servers one month after the arbitration concludes prevents data from being inadvertently left accessible.


In summary, netADR's arbitration software offers comprehensive solutions to the cybersecurity challenges posed by traditional email systems in arbitration processes. By enhancing password security, requiring two-factor authentication, and providing a secure platform for large file transfers, netADR maintains the integrity and confidentiality of the arbitration process, addressing the key cybersecurity issues inherent in email communication.








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